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Congratulations, and thank you for choosing TPC Louisiana to host your golf event. You have just been issued a contract from TPC Louisiana, Home of the Zurich Classic of New Orleans, Louisiana’s only PGA TOUR Event! You have chosen to provide your guests a first rate PGA TOUR experience and the following frequently asked questions sheet will assist both parties in ensuring your investment is a success!
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How long do I have to sign and return the contract?
The contract allows for 14 days to return before it becomes null and void. We understand that in certain cases an extension may be needed. Please contact your tournament coordinator if this is necessary.
What if the contract needs to be adjusted?
If you find adjustments need to be made to the contract to satisfy specific requests or provisions, please call our tournament coordinator and the appropriate changes will be made to your contract.
What kind of deposit is required?
A deposit of 50% is required upon signing the contract and the other 50% is required 30 days prior to your date of play. These transactions are usually handled with a credit card, although checks are accepted.
What are the cancellation terms of this contract?
The following represents our cancellation fee policy within the respective time windows:
- 10% of the total contracted price will be charged to all groups that cancel outside of 60 days
- 50% of the total contracted price will be charged to all groups that cancel outside of 30 days and within 60 days of event.
What are the terms of reducing the contracted number of players?
A group may reduce their number of players prior to 30 days from the date of event and not be responsible for the reduced number of players. A group that reduces their number of players between 48 hours and 30 days in advance of their date of event will be responsible for all UNSOLD TEE TIMES. The number of players for final billing will be determined 48 hours in advance of their start time.
I can not come up with an accurate number of players to reserve for, what should I do?
As a general rule, always reserve for the maximum number of players you feel have the possibility of enrolling in the golf event. This number usually equates to one or two more tee times than you may have commitments for. Remember, it is always easier to reduce your numbers than to add. Tee times are being made all throughout the year, and with a penalty free period to reduce up until 30 days, you want to make sure all your participants are provided for.
What is the rain policy of TPC Louisiana?
The rain policy at TPC Louisiana is determined by a variety of factors and just because it rains, does not guarantee your group will be removed from financial liability. We first look at the actual weather conditions of the day and determine how fit the weather is for playing. Lightening is the major consideration. We next look at the percentage of reservations that cancelled that day due to rain. Lastly, we take into consideration how many holes, if any, a group completed. These factors are combined to determine the appropriate final charges.
When do I need to have my outing information and pairings to TPC Louisiana?
At TPC Louisiana, we understand the needs of groups and the desire for the event to run perfectly. From the information we are sent, we produce personalized scorecards, cart signs, welcome letters, alphabetical lists and pairings lists. In order to make your event the best possible, we require that pairing and all other information be presented to TPC Louisiana, no later than 48 hours prior to your date of play. This will ensure that TPC staff can devote full attention to your guests upon arrival, addressing any needs. If there are any changes to your group within that 48 hours time period, TPC Louisiana will do its best to accommodate those changes. In the end, you can be guaranteed a PGA Tour experience at TPC Louisiana.
I would like to make this golf event something to remember for my guests. How do I arrange for prizes or gift packages for my group?
TPC Louisiana has a beautiful golf shop filled with an extensive selection of top quality merchandise. To make your selection easier, we have designed a menu of gift packages available for your group. These gifts are remembered by all guests and allow your participants to know how much they mean to your business.
How do I go about providing my group food and beverage during their day of play?
Please mark off your food and beverage requirements on the contract you sign and return. TPC Louisiana offers a wide variety of services as well as box lunches. Simply let us know what you would or would not like to provide your participants.
What do I do if I want to provide our own beverages for my group while they play?
Laws from the State of Louisiana are very rigid for alcohol, food and beverage policies. Alcohol distribution can only be handled by TPC staff. Food and Beverage can only be provided by our facility. A corkage fee will apply for any food and beverage distributed by the group and not purchased through TPC Louisiana.
My contract has been signed, what comes next?
You will have been provided material to consider in setting up your outing at the time you receive your contract. Our tournament coordinator will be in touch with you approximately one week prior to your event to go over the final details of your outing and the information required. In the meantime, please feel free to call with any questions.
How early should my group arrive?
Generally, group arrival is dependent on meetings prior in the day. If time is not a concern, we would suggest having your group arrive approximately 30 minutes prior to play for consecutive tee times and one hour for shotgun starts. This time period gives each player enough time to warm up and feel comfortable. It also allows participants to eat, shop, use the restroom or just take in the PGA Tour atmosphere.
How will my group get to the course and how close is the course to my location?
TPC Louisiana is located approximately 12 miles from downtown New Orleans with a travel time of approximately 25-30 minutes. Our tournament coordinator can provide transportation options for motor coaches or mini-coaches depending on individual needs.
Where do I ship materials for my outing?
Any materials you would like to ship for your outing can be sent to our Tournament Coordinator Eric Welch at 11001 Lapalco Blvd. Avondale LA 70094. Please put these items to the attention of Eric Welch, Tournament Coordinator and make note of the event name on the outside of the box. Such items can be shipped at any time and stored at TPC Louisiana. We will set these items out for your group prior to their play.
What items do we rent and what are the rates?
TPC Louisiana rents golf clubs and shoes. Inventory is limited, so it is important for any group contact to let us know of the groups rental needs as soon as they are determined. We offer Titleist 755 irons/stiff shaft, 905 R Driver, 906 FT Fairway Woods with a Scotty Cameron Putter or our Regular Flex – Cobra FP Irons/regular flex, M Speed Driver and Titlelist Red X Putter. Rental sets are $60.00 plus tax and include a four pack of Titleist golf balls. Shoe rentals are $20.00 plus tax.
What type of format should my group play under?
There are two main formats groups use when holding an event at TPC Louisiana; Best ball and scramble formats. A best ball format is when all four players in the group play their own ball and the team score is the lowest score of the four players. This event can be played with or without handicaps. A scramble event is when all four players tee off and choose the best tee shot. All four players hit again from the location determined to be the best shot. This pattern is continued until the ball is holed out. The team score is whatever number it took the team to complete the hole. There are pros and cons to each format, but overall, best ball formats are more appropriate when participants desire to play their own ball, while at the same time playing a team event. Scrambles are better team building exercises and generally allow players of lesser golf abilities to feel more comfortable.
How long will it take for my group to play?
Depending on the time of the year, pace of play averages between 4 1/2 hours and 5 hours. March and April, we are preparing for the Zurich Classic of New Orleans. Carts are restricted to the cart paths and the rough can be approximately 3 inches! In these months, the pace of play is a little longer. Otherwise, the rest of the year, guests will enjoy less rough and a 90 degree rule for carts.
How do I get the golf bags to the Course?
Generally, golf bags associated with an outing are transported with the players and loaded upon the golf carts at arrival. For any deviation from this practice, or for a list of alternative options, please contact your outing coordinator.
What is the dress code at TPC Louisiana?
The dress code at TPC Louisiana stipulates that men must wear collared shirts and shorts must be of Bermuda short length. Women must wear either a collared shirt with no sleeves or a shirt with sleeves and no collar. Under no circumstances will denim, tank tops or any other inappropriate clothing be allowed on the premises. As a PGA Tour facility, metal spikes are not permitted and we encourage the use of metal spike alternatives. TPC has the ability to change spikes in our locker room if necessary.
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